Toshiba's IP business telephone systems provide sophisticated communication features for businesses of all sizes and provide all the features and benefits of our traditional business communications systems on a converged IP platform. Strata® CIX™ gives you a choice of mixing and matching technologies, creating a pure IP system or a converged solution, and changing based on the needs of your company. Toshiba's VoIP Communication Systems:

      Strata CIX40 – Small Business IP Telephone System
      Strata CIX100 – Small Business IP Telephone System
      Strata CIX200 – Small/Medium Business IP Telephone System
      Strata CIX670 – Small/Medium Business IP Telephone System

Communications system is much more than a telephone network, It’s the lifeblood of your company. It’s your vital connection to current customers and new business. It’s your key to higher productivity, greater profitability, and enhanced efficiency. It’s an invaluable tool that is central to your operations from the second you open your doors to the moment you close — and beyond. Choose innovation. Choose investment protection. Choose Toshiba.

      IP Telephones
      Digital Telephones
      Cordless Telephones
      CIX Attendant Consoles

Better message management starts here. Faxes. Voicemail. E-mail. Text messages and more — all zinging toward your business at all hours, at lightning speed, and in overwhelming numbers. How do you manage it all? How do you maximize efficiency while attending to mission critical tasks and maintaining the responsiveness your customers expect? You need a proven solution. An effective strategy for superior communication. The Strategy voice processing system from Toshiba. systems provide these essential applications:

      Automated Attendant to answer incoming calls
      Call Routing to direct calls
      Telephone Answering to take messages when an employee is unavailable
      Voice Messaging to create, send, receive, forward, and save voice messages

Could your company & employees benefit from face-to-face conversations with people in remote locations without actually going there? Would collaboration and document sharing make these conversations even more effective? If so, you need Toshiba’s Video Communication Solution (VCS)! Toshiba has made video applications virtually as easy to use as a traditional telephone, and because it’s compatible with Toshiba’s Strata® CIX family of IP telephone systems, VCS offers a very affordable entry point into video communication and collaboration.

VCS provides affordable point-to-point, three-party video communication, desktop/application sharing, file transfer, and message board capabilities. VCS brings video telephony to Toshiba’s IP telephones, digital telephones and SoftIPT™ soft phones by adding video communications to traditional voice conversations. From the Session Member List, users can view all VCS members and can easily select those members they wish to take part in their collaboration sessions. Users can share their Windows desktop and applications with each other, allowing them to enjoy a multimedia collaboration experience.

User Adaptable Solutions. True customization comes when you can adapt a solution completely to your needs. Using Toshiba’s FeatureFlex™ adaptability tool, the Strata CIX, with Integrated Media Applications Server, enables you to tailor your system well beyond standard system and administrative options and basic programmable features. Modify virtually any existing features—and create new ones. And not just CIX call processing, but blended features that work between all system applications and resources. This includes voice mail, CTI applications, and more. An easy to use script editor works with the Integrated Media Application Server to interpret code, process functions, follow custom routing, and more. All in just hours and days rather than months or years, or waiting for the next software release.

Call centers have become important strategic business tools. A well-managed call center can serve customers quickly, efficiently, and cost-effectively, providing an important competitive advantage. Toshiba provides solutions to enhance call center operations in several important ways:

      Efficient call handling
      Faster response to callers
      More efficient handling of peak hours traffic
      Effective back-up coverage
      Increased agent productivity
      Simplified staffing requirements
      Increased management control
      Grows with your business to protect your investment