By: Matthew Fox

Last week Tele Express attended the ShoreTel Champion Partner Conference at the Las Costas Resort in Carlsbad California.

The Conference served multiple functions. Technicians and Sales personnel were tested and re-certified on important ShoreTel certifications. There were also break out sessions and auditorium style classes and informational sessions.

The announcement of ShoreTel’s partnership with IBM to include an Active Desktop style domain controller and server along with ShoreTel integrations was an exciting announcement. The rumbling orchestra of 2001 A Space Odyssey and strobe lights flickered an effect on a monolithic server that sat at the center of the stage.

Rapt in exhilaration that anticipating audience wondered “Okay? What is it?”. That particular event felt akin to sitting in an Apple Conference listening to Steve Jobs release a new product for Apple. The audience saw demonstrations of a ShoreTel engineer program a complete system, with a domain, email, web site, chat server and more in his bath robe in just a few minutes. Yes literally his bath robe.

There was also a vendor tent where there were a substantial amount of ShoreTel add-ons that are now available on the ShoreTel system through 3rd party companies. Some of these add-ons included advanced e911 push notices directly to the ShoreTel phone. Call Recording, Reporting, ShoreTel flow charts for larger organizations.

Also the new ShoreTel color touch phone was available for viewing and demonstrations.

One of the biggest pieces of news from the event was that ShoreTel had a record quarter for revenue and had surpassed the 40 million mark. This also followed with news that CEO John Combs will be leaving the company and will be replaced with a new CEO.

As of July 1st La Habra Relocations installed a ShoreTel Voice Over IP Phone System at their new office in Anaheim California. They also signed up for voice and Internet services using a dynamic T1 line.

Tele Express brought to the table a combination of cutting edge technology, enhanced efficiency, and cost savings. After Jim Stadler the Manager of La Habra Relocations  saw the ShoreTel demo, on-site in his office conference room, he was immediately interested in the product, and knew it was the best solution to take his company’s communications and sales to the next level.

Tele Express offered to do a free telephone bill audit and analysis to see if there were any savings we could bring to the table as well. It turned out there were substantial savings we could offer through unifying their communications and finding new ways to transfer calls from remote areas.

The system ended up paying for itself and La Habra is running more efficiently than ever before with new features. They are able to stay in touch with their sales force, clients and moving personnel better than ever before.

We also provided a variety of other services such as extending the demarcation point from over a 1,000 feet away to the new telecommunications room and set up paging horns for the warehouse.

Thanks for another great install La Habra Relocations! We are excited to work with you now and in the future as your company continues to grow.

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